Optical Character Recognition (OCR): The Sherpa Guide

Since its introduction in 2004, customers have been using Sherpa Software’s Discovery Attender  to locate email messages and other electronically-stored information containing specific text, or that meet other criteria such as age, size, etc. By far, however, it is the … Read More

File management with IBM Connections: How to avoid clutter

File management is a common problem among many IT administrators. And with the popularity around IBM Connections, many companies are looking into better ways of managing its data. Many IBM Connections users have implemented the ‘Files’ application. The reason seems … Read More

How to consolidate your data before searching to save time and money

Performing discovery for custodians can present unique challenges including additional expenses and work. Most often, when a legal department requests that a custodian’s mail be searched, the scope is to not only include the active mail file, but also the … Read More

Reflections on the Social Business Application Development Workshop

Back in September, I had an opportunity to attend a workshop organized by IBM in their Silicon Valley Innovation Center. The two-day event was entitled, “Social Business Application Development” and the majority of the workshop involved hand-on labs, writing code, … Read More

Navigating challenges in information management

A recent blog post and supporting webinar provided advice to organizations struggling to implement effective preparedness in responding to data requests.  The article suggested methods to help resolve these challenges by strengthening the information management framework, establishing crisis teams, creating and auditing effective policies, generating accurate … Read More

Results on PST Management survey: INFOGRAPHIC

A recent survey asked IT Managers questions pertaining to their PST Management needs and future plans. More than 75 industry professionals participated and shared their insights. As promised, we have compiled the data and created this detailed infographic, shown below, … Read More