The 4 considerations to make when managing emails

When you hear the term “email management,” what does that mean to you? My guess is that in  asking that question to different IT groups either within the same company or different companies, I would receive many different responses. In … Read More

Understanding HIPAA

Here at Sherpa, we’re frequently contacted by organizations looking to learn more about complying with federal regulations, such as HIPAA or Sarbanes-Oxley. HIPAA, the Health Insurance Portability and Accountability Act, was enacted in 1996 to ensure the protection of patient … Read More

Elements of an effective information governance strategy

Recently, I’ve been investigating ARMA certification as an Information Governance Professional (IGP). Needless to say, there is a substantial amount of material outlined in the DACUM curriculum for that program, but I’ve learned that there are a series of core … Read More

Social Business: What's the ROI?

Whether you’re promoting your company’s products and services, or getting your employees to share information and collaborate, being active on social media will help you grow as a company. Employees will be more engaged, happier and more productive – I’m … Read More

What is eDiscovery and why should anyone care?

Trying to explain the purpose of eDiscovery can be a daunting task; just a few weeks ago I’d be hard-pressed to provide an adequate explanation. After working at Sherpa these past few months however, I have come to acknowledge just … Read More

Wildcards, Phrases, and Other Search Syntax Sundries

At Sherpa Software, we strive to make our products easy and intuitive, but we still get calls from customers wanting help crafting their keyword search syntax. The key things to understand are the differences between the Word List (Any), Word … Read More