THE JOY OF BOOLEAN (Thoughts on crafting effective search syntax)

It may not seem obvious, but crafting search syntax is often a difficult part of the search equation. It’s reasonable to assume that most search tools on the market today are going to use Boolean logic to define the search … Read More

Chance to Win an iPad 2 for Providing Your Feedback!

Calling all current Sherpa Software customers…here’s your chance to win an iPad 2! Tell us your Sherpa story by reviewing one or more of our products on LinkedIn and/or Notes App Store! Any current Sherpa customer that makes a sincere … Read More

Using Social Software to Connect with Your Customers

How can you use Social Software to connect with your customers? In-house tools like IBM Connections and Quickr or Microsoft SharePoint allow your individual employees to connect and collaborate. External sites like Twitter, Facebook, LinkedIn or User Forums all allow you to … Read More

How Do You Use Social Software?

Social software is everywhere through sites such as Facebook, LinkedIn, Twitter and the list goes on. Social business is everywhere, too. In fact, all of these sites are used by companies including Sherpa Software, everywhere to promote and sell their … Read More

Terminology in Electronic Discovery

Customers of Sherpa Software’s electronic discovery tool, Discovery Attender, come from a variety of backgrounds. Users range from dedicated IT professionals with little knowledge of legal terms to legal professionals with vague ideas regarding technical nomenclature. There are a variety … Read More

Misconceptions About Email Retention Policies

The primary reason, perhaps the only reason, for retaining email messages is to be able to access them again in the future. A user may need to reference a message for business purposes or an email administrator may need to … Read More