By archiving emails out of the mail files and into an archive database with Mail Attender, we have seen both our server response time and end-user experience improve. We are able to move the archives off of the high-speed disks to lower speed disks that are less expensive. By doing this, we can add twice the space at half the cost.
Dean Lause,
Director of Networks and Operations Support
Motor Coach Industries

WINNER
Mail Attender for Lotus Notes
Lotus 2008 Award

CERTIFIED SOLUTIONS PROVIDER FOR LOTUS DOMINO
IBM Lotus Notes Domino software  IBM Business Partner

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Lotus Notes Products

Mail Attender ®

Email Archiving

, Management and Compliance

Mail Attender provides comprehensive email archiving, content management and policy enforcement capabilities to companies looking to address issues related to storage management, retention, content discovery and compliance within email. Management is executed from a central location with flexible configuration options that can be applied to the entire company or to a subset of mail users. Mail Attender streamlines the email management process and gives administrators complete control over their entire mail environment.

Features

Overview Archiving Compliance & Journal Management Content Management
Policy & Quota Enforcement Out Of Office Reporting Misc.

Management

  • Create rules from your desktop to manage enterprise-wide email archiving and content management policies
  • Include or exclude users, groups or OU structures
  • Manage legal, HR and corporate retention and email archiving needs discreetly
  • Access emails for suspected confidentiality breaches or misrepresentations
  • Address compliance issues by archiving email documents and protecting the authenticity of information
  • Rules and scanning functionality are transparent to end-users with no disruption of service
  • Custom administrative interface based on proficiency for easy navigation and configuration

Archiving

  • Archive and capture emails directly out of the Notes Journal
  • Archive messages to any random-access storage device (NAS, SANS,WORM, DVD, etc.)
  • Selectively archive information by user, department, group, etc.
  • Place a stub in the message body to access archived documents and attachments
  • Single-instancing of messages and attachments
  • Encrypt archived documents for increased security
  • Enforce retention policies on archive and mailbox data to purge unwanted/expired records
  • Allow users ability to archive their own messages and attachments
  • Search the archives by multiple criteria (age, dates, keywords and/or phrases)
  • Search archives and mailboxes from same search interface
  • Store archived data in its native form eliminating the need for proprietary applications
  • Automatically move archived data from primary to secondary and third-tier storage for Hierarchical Storage Management (HSM)

Content Management

  • Prevent inappropriate emails from being sent/forwarded and record statistics
  • Prohibit users from deleting or editing documents that contain possible evidence and record statistics
  • Fast and secure e-discovery searching of messages and attachments
  • Customizable search criteria includes keywords, age, size, name, date and type
  • Enforce email and attachment policies such as delete, move, copy and forward
  • Provide Legal Hold of search results

Compliance

  • Manage Domino Journal content
  • Search content within the Domino Journal
  • Target specific users/departments
  • Search messages and attachments
  • Lock documents from user deletions or alterations
  • Prohibit users from sending emails with specific content
  • Preserve content in its native form
  • Move business knowledge to a secure archive or non-rewritable drive
  • Enforce retentions to purge information once it has expired: Information Lifecycle Management

Policy & Quota Enforcement

  • Enforce multiple soft quotas
  • Enforce quota on local replicas
  • Refine quota enforcement based upon document type (Memo, Reply, Calendar Entry)
  • Alert users and/or prevent new message creations upon hard quota non-compliance
  • Statistical reports to examine email growth rate
  • Size and age policy enforcement eliminates files overusing space
  • Acknowledge template and folder/view sizes when calculating database size

Out Of Office

  • Schedule multiple Out of Office settings ahead of time
  • Automatically forward messages to different users
  • Multiple customizable Out of Office replies based on message domain
  • Automatically disable upon ‘end’ date/time

Reporting

  • Collect specific usage data to make informed decisions
  • Report on age, size and content of messages (such as attachments, users or folders)
  • Measure space utilization and reclamation statistics
  • Report on attachment lists by user, name, extension, size and sender
  • Automatically alert administrators to problems
  • Notify users of flagged items of concern
  • Create customized reports

Miscellaneous

  • Manage user preferences
  • Manage mail rules
  • Send enterprise-wide announcements without invoking the router
  • Manage personal agents
  • Impose non-replicatible properties on local mail files
  • Prevent users from carboning themselves in address list
  • Enforce encryption standards
  • Help guide based on proficiency levels

Tech Specs

Mail Attender was designed to be as non-invasive as possible. It is a platform independent, Domino-based, email content management software that does not require any additional hardware or software components.

Architecture
  • Runs on Domino 6.x, 6.5x, 7.x and 8.x for all OS platforms
  • No Domino architectural changes required
  • Uses LotusScript-based agents
  • Server-based processing
  • No API code
  • Data is stored in Domino format
  • No additional hardware or software required
Installation
  • Easy, non-intrusive Domino-based installation
  • Installed from a single Notes client to all servers
  • Server-based product - Installed on Domino mail servers
  • Perform installation from your desktop

Solving Key Management and Archiving Problems in Lotus Notes/Domino Environments

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