Sherpa Altitude IG is an on-demand platform designed to provide organizations with a comprehensive information governance solution. This evolving platform features a hosted back-end, which offers ubiquitous administrative access – and at the same time ensures secure, on-premises enforcement for corporate data to remain in place. Currently, Altitude IG offers data analytics, inventory and policy enforcement designed to conveniently and consistently locate, identify, catalog and manage corporate electronic data.
The next step in the Altitude IG evolution is the addition of the eDiscovery module. Scheduled to be released in early Q1 2015, the eDiscovery features leverage the power of the platform architecture to selectively identify and collect responsive documents and emails from a variety of data silos. The end result of this process is an efficiently culled data set ready to be imported and reviewed by a legal authority.
Cross-matter custodian management
The management of the eDiscovery process in Altitude IG begins with a matter. All subsequent tasks – associating custodians, generating legal holds, defining search criteria and identifying items to collect – are tied to the specific matter. Altitude IG allows for the creation and management of multiple matters simultaneously, and custodians can either be added manually or drawn automatically from the organization’s Active Directory (AD). Configuration of a scan of the corporate AD infrastructure sets up an automated mechanism to keep the custodian details updated with changes in the environment.
Legal hold notifications
Altitude IG’s eDiscovery module offers an end-to-end legal hold notification mechanism. Custodians may be notified through the application; both the dispatch and the acknowledgement of the notification by the custodian are tracked. Additionally, notices can be re-sent to custodians failing to acknowledge the original announcement. Multiple holds applied to individual custodians are tracked separately while providing administrators oversight over all custodians across all matters.
Federated search across multiple data silos
A number of criteria are available to be used to identify content relevant to the specific matters; the available criteria is sensitive to the context of the source of the data being searched. For instance, emails may be searched based on sent/received dates, senders and recipients while files maybe targeted based on the accessed date. All content – password protected PDF files included – may be targeted by keywords, phrases and patterns of text. In the initial release of the eDiscovery module, the searchable content areas will include:
- Emails stored in Microsoft Exchange mailboxes and archives
- Microsoft 365 mailboxes and archives
- PST files located on user’s computers
- Network shares and files stored on user’s desktops and accessible network shares
Following the launch, support will be added for content stored in IBM Connections and Microsoft Sharepoint.
Unlimited number of searches can run in parallel
Searches may be scheduled to run at pre-defined intervals or initiated manually from the console. Depending on the content and the areas of an organization being searched, the Altitude IG search process is distributed, significantly improving performance. Also, the work is completed on live data; no prior indexing of the information is necessary, ensuring minimal preparatory effort and infrastructure. Metadata information of the search results are available to be reviewed through the administrative console; filtering options provide a more efficient mechanism to identify items to be collected.
Scalable architecture with distributed processing
A collection of the tagged items can then be initiated from the console; emails and documents will be collected to a pre-defined collection location in native format within the corporate environment along with an EDRM load file, an inventory log of all collected items and an exception log of items that failed to be collected. These logs and the status of the collection process may also be reviewed from within the administrative console. Similar to the search effort, the collection of the data is also performed simultaneously using the distributed architecture of Altitude IG.