This web site (this “Web Site”) is provided by SHERPA SOFTWARE GROUP, L.P. (“SHERPA”) 456 Washington Ave, Suite 2, Bridgeviille, PA 15017, USA.

Q: What is the SHERPA Privacy Statement?
A: The SHERPA Privacy Statement identifies the SHERPA “value-system” for the collection of, and use of, confidential information. The Privacy Policy implements the standards contained in the Privacy Statement.

Q: What is the SHERPA Privacy Policy?
A: The Privacy Policy implements the standards contained in the Privacy Statement. The SHERPA Privacy Policy identifies what information SHERPA collects; how it is used; how to contact customer service; and the security safeguards for protecting the personal information provided by those who browse the Website or become customers of SHERPA.

Q: Does SHERPA collect my personal information?
A: SHERPA does not collect information if you are merely browsing the Website. If you are a registered user or a customer, then SHERPA collects two types of information for the sole purpose of providing your with products and services: information regarding your use of the Website and certain account information.

Q: Does SHERPA share my e-mail address with others?
A: SHERPA does not provide your e-mail address to our business partners for marketing purposes.

Q: Do I have a choice about whether I want to receive e-mail marketing offers from SHERPA?
A: A: Yes. While we believe that information about new products and services is a benefit for consumers, we understand that some consumers may prefer not to receive these e-mail messages. You may select to stop receiving SHERPA e-mail offers, including information on new benefits, products and services, and offers we make on behalf of our business partners. In addition, each e-mail marketing offer includes a privacy message so that you can reply to the e-mail offer and request to be taken off marketing lists. Please note that it will take approximately 2 to 3 weeks for your request to become effective.

Q: Does SHERPA combine my use of the Website with information obtained from other websites within the company?
A: Yes. If you are known to us as a customer or a registered user, we may combine information about your use of the Website, and the online product or service you utilize, with certain other online and offline information we have about you on any other website sponsored or owned by the Company, and information you have provided to us.

Q: Does SHERPA use “cookies”?
A: We may use “cookies” to enable the SHERPA server to recognize you as a registered SHERPA online service user when you reenter our site. Please refer to the Security FAQ for information on “cookies.”

Q: How are customers notified about changes to the Privacy Policy?
A: Changes to the Privacy Policy are be noted in the Policy in a section for that purpose.

Q: How can I get more information about your online privacy policies?
A: For U.S. customers, please send us an e-mail at

Q: How can I get information about my account?
A: If you would like more information about your SHERPA account, please send us an e-mail at