This web site (this “Web Site”) is provided by SHERPA SOFTWARE GROUP, L.P. (“SHERPA”) 456 Washington Ave, Suite 2, Bridgeville, PA 15017, USA. Protecting your privacy is important to us. We hope the following statement will help you understand how SHERPA collects, uses and safeguards the personal information you provide to us on our Web site.


Our policy is to protect you and your information. Accordingly, SHERPA permits confidential transactions only using a “secure session” using Secure Socket Layer (“SSL”) encryption technology. For additional information about SSL, and how it is used to maintain the confidentiality of personal data transmissions over the Internet, please read Security FAQs.

Information Collected

It is important to note that there are different types of information: a) your private information, such as name, company, and phone number, (your “Private Information”) and b) information regarding your personal use of the Website, such as what you click, “Statistical Use Information”). Collectively, these are referred to as “Confidential Information”). Notwithstanding the foregoing, like most sales-based enterprises, SHERPA collects a variety of information about the use of the Website by all users, etc. The type of information to which this Privacy Policy relates is the type of information that is directly related to your account.

For example, SHERPA, like most sales-based enterprises, will generate reports that indicate that it sold 100 widgets on a certain day. This is done in the ordinary course of business. This type of information collection is traditional business reporting and is completely outside the scope of this Privacy Policy. This Privacy Policy relates to the type of information that is somewhat invasive; that is, that SHERPA can track, using computer technology, the nature of your personal purchases for the purpose of directly marketing to you based upon your use of the Website.

First of all, SHERPA does not collect Confidential Information when you merely browse the Website. That is, you browse anonymously. Personal information, such as your name, address, telephone number or E-mail address, are not collected as you browse.

SHERPA does, however, use “cookies” to collect information about how the Website is used. As an example only, SHERPA may collect information about the server your computer is logged onto, your browser type (for example, Netscape or Internet Explorer), and whether you have responded to an SHERPA banner ad or E-mail.

In order to provide you with a particular product or service online, we may request that you voluntarily supply us with personal information, including your E-mail address and account number, for purposes such as correspondence, site registration, checking your bill online, making a purchase, or participating in online surveys and enabling us to provide an online product or service to you in an efficient manner.

If you are known to us as a customer and/or registered user, then SHERPA may combine information about your use of the Website and the online products or services you utilize with certain other online and offline information we have about you. We also combine information that you provide with information available from external sources, such as census bureau data, in order to customize your online experience and present you with relevant online and offline offers and updates.

Information Use

We may use information you have given us to, for example, provide a service, ensure proper billing, measure consumer interest in our various services and inform you about products and services. If you provide us with your E-mail address, or have done so in the past, or if we obtain your E-mail address from another source, we may send you E-mail offers. These offers may be based on information you provided in your initial transaction with us, in surveys, from information that may indicate purchasing preferences and lifestyle, as well as information available from external sources, such as census bureau data. These E-mail offers come directly from SHERPA. When we send E-mails to you, we may be able to identify information about your E-mail address, such as whether you can read graphic-rich html E-mails. If your E-mail address is html-enabled, we may choose to send you graphic-rich html E-mails.

Please note that we do not provide your E-mail address to our business partners.

Our goal is to deliver offers to people who we believe will find them of value. Offers are developed and managed under strict conditions designed to safeguard the security and privacy of customer personal information.

E-mail Offers

Regarding E-mail offers, SHERPA provides customers with an easy means to decline receiving E-mail offers. Although some customers tell us they appreciate receiving notice of these carefully designed opportunities, we recognize the importance of providing you with choices. At any time, you may request to discontinue receiving these offers from us by simply replying to the E-mail and informing us of your preferences. All E-mail offers that you receive from SHERPA will inform you of how to decline receiving further E-mail offers. Additionally, you may set or change your E-mail preferences online at any time.


Quite simply, SHERPA does not use the Website to knowingly solicit data from or market to children under the age of 13.

Company Commitment to Privacy

In keeping with our long-standing leadership in consumer privacy protection, SHERPA is actively involved with current industry initiatives to preserve individual privacy rights on the Internet and in all aspects of electronic commerce. This SHERPA Privacy Policy applies only to our United States customers and U.S. visitors to this Website. If you are a U.S. customer and have questions about our online Privacy Statement or your account, please contact us at

Customer Choice � Direct Mail and Telemarketing

If you would like to decline receiving SHERPA mail or telemarketing offers in the United States, if you would like information about your account, or if you have a question or concern, please contact us at

Linked Internet Sites

Remember that other Internet sites to which you link from this Website may contain privacy provisions that are significantly different from the privacy provisions of our Privacy Policy.